Return and Exchange Policy

Send item by placing the original box in a small shipping box. The post mark date has to be the 14th day (the latest) from the day the order was received by the customer. 

Write your Return Authorization Number on the box next to the shipping address.

Ship the item to:
Cubic-Zirconia-cz-platinum-jewelry.com

411 W. 7th St. Suite 404
Los Angeles, Ca 90014

Only ship the item by registered U.S. mail fully insured for the value of the item and request a return receipt for your records.
We will give you a notification once we have received your package. If there are any credits due, they will be issued within ten business days from the date the merchandise has been received.
Note: Any unauthorized, improperly packaged, or noninsured returns will be returned to sender.

Refunds:
Credits will only be issued to the original account number used for the purchase (No Exceptions). Credits are usually given within 10 business days of the request.

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